License invalid

What it means

This self-hosted Auto Runtime's license can't be used right now, so the runtime is limited to free runs, and it has used them. You also get this when a license key you activate is refused, or when the runtime's offline credits have expired. Nothing of the run was recorded.

What to do

Read the problem's detail first. It says what happened to this request.

Find the cause in limited_because, or in because when you activated a key. resolve_at links to the runtime's page in Studio.

• key_rotated: the key was replaced. Activate the new key that was shown when it was replaced. If it's lost, an admin can replace it again at resolve_at.
• key_revoked or installation_revoked: the runtime was removed from its organization, or Auto no longer accepts its key. An admin registers it again at resolve_at, then you activate the new key.
• out_of_touch or not_activated: the runtime hasn't reached Auto. Make sure it can reach billing.on.auto. It's back to normal after its next report, within the hour.
• org_closed: the organization is closed. Ask Auto support to restore it while it still can be, or register the runtime with another organization.
• Offline credits that have expired: an admin requests new ones at resolve_at.
• Otherwise, wait until lifts_at for more free runs.

Technical details

• Type: https://on.auto/problems/license_invalid
• Status: 409
• Reason: conflict
• Kind: license_invalid
• resolve_at: the runtime's page in Studio, or the Licenses page before the runtime has an id
• runtime_id: this runtime's id, once it has one
• because: free_daily_limit or free_month_used when the free runs are used, or key_rotated or installation_revoked when a key you activate is refused
• lifts_at: when the free runs reset, in UTC
• limited_because: why the runtime is limited to free runs: out_of_touch, key_rotated, key_revoked, org_closed or not_activated

Responses and errors in the HTTP API reference has the full detail, including when each member appears. Problem types lists every type.