Privacy Policy

How Auto collects, uses, and protects your information.

Effective date: April 5, 2026

This Privacy Policy describes how OnAuto, Inc. ("Auto", "we", "us", or "our") collects, uses, and shares information when you use on.auto, the Auto platform, and related services (collectively, the "Service").

Information we collect

Information you provide

Account information: name, email address, and authentication credentials when you sign up.
Model and project data: product models, specifications, and project content you create within the platform.
Communications: messages you send to us via support channels, Discord, or email.

Information collected automatically

Usage data: pages visited, features used, clicks, and session duration.
Device and browser information: browser type, operating system, screen resolution, and language preferences.
Log data: IP address, access times, and referring URLs.

We use PostHog for product analytics and session recording to understand how the Service is used and to improve it.

Information from third parties

If you sign in via a third-party provider (such as GitHub or Google), we receive your name, email address, and profile information as permitted by your account settings with that provider.

How we use your information

We use the information we collect to:

Provide, maintain, and improve the Service.
Authenticate your identity and manage your account.
Respond to your support requests and communications.
Analyze usage patterns to improve product quality and reliability.
Send transactional emails (account confirmations, security alerts, service updates).
Detect, prevent, and address technical issues or abuse.

We do not sell your personal information.

We may share your information only in the following circumstances:

Service providers: with vendors who help us operate the Service (hosting, analytics, email delivery), under obligations to protect your data.
Legal requirements: when required by law, legal process, or to protect the rights, property, or safety of Auto, our users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users.
With your consent: when you explicitly authorize sharing.

Data retention

We retain your account and project data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

Data security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work to protect your data using encryption in transit and at rest.

Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your personal information.
Export your data in a portable format.
Opt out of analytics tracking.

To exercise any of these rights, contact us at privacy@on.auto.

Cookies and tracking

The Service uses essential cookies for authentication and session management. We use PostHog for analytics, which may set cookies to distinguish users and track sessions. You can disable non-essential cookies in your browser settings.

Children's privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy, contact us at:

OnAuto, Inc. Email: privacy@on.auto