---
title: "Credits exhausted"
description: "Your organization is out of credits, so Auto didn't start the run, and nothing of it was recorded."
url: "https://on.auto/problems/credits_exhausted"
last_updated: "2026-11-10T14:41:54+00:00"
---

# Credits exhausted

## What it means

Your organization is out of credits, so Auto didn't start the run, and nothing of it was recorded. It can run once there are credits again, or once today's or this month's free runs reset.

## What to do

Read the problem's `detail` first. It says what happened to this request.

*   The account holder or an admin of your organization can add credits on the Billing page in Studio, which `resolve_at` links to. Then send the request again.
*   A self-hosted runtime picks up new credits within the hour. A runtime on offline credits needs new offline credits instead, which an admin requests at `resolve_at`.
*   Or wait for the free runs to reset. On a self-hosted runtime, `lifts_at` says when.
*   A workflow whose step was refused waits at that step and tries again by itself, for up to 24 hours.

## Technical details

*   Type: `https://on.auto/problems/credits_exhausted`
*   Status: 409
*   Reason: `conflict`
*   Kind: `credits_exhausted`
*   `resolve_at`: where to add credits: Billing in Studio, or the runtime's page in Studio for offline credits
*   `runtime_id`: the runtime's id, on a self-hosted runtime
*   `because`: `none_left` when no credits are left, or `free_daily_limit` or `free_month_used` when today's or this month's free runs are used
*   `lifts_at`: when the free runs reset, in UTC, on a self-hosted runtime
*   `limited_because`: why a self-hosted runtime with a license key is limited to free runs: `credits` when its organization is out of credits, or `cap` when it has reached its overage cap

[Responses and errors](https://on.auto/docs/reference/http#responses-and-errors) in the HTTP API reference has the full detail, including [when each member appears](https://on.auto/docs/reference/http#the-refusals-of-the-meter). [Problem types](https://on.auto/problems/) lists every type.

## Sitemap

See the [full documentation and product sitemap](https://on.auto/sitemap.md) for related pages.