Read the documentation

The documentation covers setup, connections and each part of a playbook. If you are new to Auto, build your first playbook.

Use the contact form

Write to us on the contact form. We reply by email.

Email us

Write to support@on.auto.

When we answer

What support you get, and how soon we answer, depends on your plan:

Plan	Where to get help	First response
Free	Discord and in-app messages	Best effort
Starter	Discord and in-app messages	Best effort
Team	Email, at support@on.auto or through the contact form, besides Discord and in-app messages	Within one business day
Enterprise	A dedicated Slack channel, besides what Team gets	Within one hour, during UK and US Pacific business hours

Pricing lists what each plan includes.

Before you write

Tell us:

• the org or installation you are asking about
• what you did
• what you expected
• what happened

Enterprise

Single sign-on through your own identity provider (SAML) is set up on request for enterprise plans; write to support@on.auto.